Privacy Policy
Last updated: 5 November 2026
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1. Who we are
MyModern is a workplace platform for desk, room and parking booking, visitor management, workplace automation and insights. It is operated by [legal entity name] (ABN 41 977 532 024) of Melbourne, Victoria ("MyModern", "we", "us", "our").
We are committed to handling personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what personal information we collect, how we use it, and the choices you have.
2. What we collect
When you visit our website or contact us
- Your name, work email, company and the number of desks in your office.
- Anything you tell us in a message or demo booking, and the date and time you choose.
- Basic technical information such as your browser, device and pages visited.
When you use the MyModern platform
- Account details: name, work email, job title, department, team and role.
- Bookings and attendance: desk, room and parking bookings, check-ins, check-outs and work plans.
- Access card identifiers (RFID or NFC) used to check in at a desk, if your organisation enables this.
- Desk settings and use: saved sitting and standing heights and sit-stand time, if your organisation uses connected desks.
- Visitor details entered by a host: name, company, visit type and arrival time.
- Issue reports, event and news activity, and notification preferences.
- Sign-in and security records, such as login times and audit logs.
Building sensors (such as occupancy, air quality, temperature and noise) measure spaces, not individuals. We do not use cameras or collect biometric information.
3. How we collect it
We collect information directly from you, from your employer or organisation when it sets up your account (for example through Azure, Office 365, Google Workspace, Okta or an HR system), and from devices you use in the office, such as desk displays and card readers.
4. Why we use it
- To provide, run and support the MyModern platform.
- To book and manage desks, rooms, parking, visitors and automations.
- To produce insights and reports for your organisation.
- To offer suggestions, such as recommended office days and desks. Suggestions are never acted on without your confirmation.
- To respond to enquiries and arrange demos.
- To keep the platform secure, prevent misuse and meet our legal obligations.
- To send product updates and marketing, which you can opt out of at any time.
We do not sell personal information.
5. Data we handle for customers
When an organisation uses MyModern for its people, that organisation decides what information is collected and how it is used. We handle that information on the organisation's behalf and under our agreement with it. If you use MyModern through your employer, please contact your employer first with privacy questions about your account.
6. Who we share it with
- Hosting and infrastructure providers, including Amazon Web Services in Australia.
- Systems your organisation connects to MyModern, such as Microsoft, Google, Okta, Slack, HR systems, smart locker providers (such as Vecos) and access control systems.
- Our technology partner Axon Solutions, where your organisation uses Axon hardware, to install, run and support those devices.
- Providers that help us run our business, such as email, scheduling and support tools.
- Professional advisers, and authorities where the law requires it.
Anyone we share information with must protect it and use it only for the purpose we provide it for.
7. Where it is stored
MyModern is Australian made and hosted. Platform data is stored and processed on Amazon Web Services infrastructure in Australia. Some business tools we use, such as email or scheduling services, may store limited information overseas, including in the United States. Where this happens, we take reasonable steps to make sure that information is handled in line with the Australian Privacy Principles.
8. How we protect it
We use measures such as encryption, single sign-on, multi-factor sign-in, role-based access, activity logging and network restrictions to protect personal information from misuse, loss and unauthorised access. If a data breach is likely to cause serious harm, we will notify affected people and the Office of the Australian Information Commissioner as required by law.
9. How long we keep it
We keep personal information only for as long as we need it for the purposes above or as required by law. Customer platform data is kept for the period set in our agreement with the customer and then deleted or de-identified.
10. Cookies and analytics
Our website may use cookies and similar tools to remember your preferences and understand how the site is used. You can block or delete cookies in your browser settings, although some parts of the site may not work as intended.
11. Access and correction
You can ask for access to the personal information we hold about you, or ask us to correct it. We will respond within a reasonable time, usually 30 days. If we can't give you access, we will explain why.
To stop receiving marketing emails, use the unsubscribe link in any email or contact us.
12. Questions and complaints
If you have a question or a complaint about how we handle personal information, please contact us. We will look into it and respond within 30 days.
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.